FAQs

Orders:

1. How can I place an order for your 3D printed sailing equipment?

You can easily place an order through our online store. Simply browse our products, add items to your cart, and follow the checkout process.

2. Can I request custom designs or modifications to existing products when placing an order?

Absolutely! We welcome custom design requests and modifications. Please contact our team separately for personalized assistance.

3. What payment methods do you accept for orders?

We accept various payment methods, including credit/debit cards and other secure online payment options. Please refer to our payment policy for detailed information.

Shipment:

1. Do you offer international shipping?

Yes, we offer international (EU) shipping. Please check our shipping policy for more details, and feel free to contact us if you have specific inquiries regarding international orders.

2. How can I track my order shipment?

Once your order is dispatched, you will receive a shipping confirmation email with tracking information. You can use this information to track your shipment's status.

Compatibility and Customization:

1. Can I request custom designs or modifications to existing products?

Absolutely! We welcome custom design requests and modifications. Contact our team with your specifications, and we'll work closely with you to bring your ideas to life.

2. How can I ensure the compatibility of the parts with my sailing gear?

Our product descriptions include detailed information about compatibility. Additionally, feel free to reach out to our customer support for assistance. We are here to help you choose the right equipment for your specific needs.

Quality and Materials:

1. What materials are used for the 3D printed sailing equipment?

We exclusively use high-quality PETG filament for our 3D printed sailing equipment. PETG offers excellent durability, impact resistance, and is suitable for marine environments, ensuring longevity and performance.

2. What type of 3D printer is used for manufacturing?

We utilize Fused Deposition Modeling (FDM) 3D printers to manufacture our sailing equipment. FDM technology allows for precise layer-by-layer construction, resulting in high-quality, robust parts that meet our stringent standards.

3. Is PETG suitable for marine environments?

Yes, PETG is an excellent choice for marine applications. It is resistant to water, chemicals, and offers UV resistance, ensuring that our 3D printed sailing equipment performs exceptionally well in various sailing conditions.

4. Are the 3D printed parts durable and reliable?

Yes, durability and reliability are our top priorities. Our owner's dedication to quality design, coupled with the use of high-grade PETG filament, ensures that our sailing equipment meets or exceeds industry standards.

5. What sets your 3D printed sailing equipment apart from others?

Our equipment stands out due to the combination of thoughtful design, quality materials, and the expertise of our owner. We prioritize functionality and performance to enhance your sailing experience.

Customer Service:

1. How can I contact customer support for further assistance?

If you have any questions or need assistance, please don't hesitate to contact our customer support team at [email protected]. We are here to provide you with the information and support you need.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners. View more
Cookies settings
Accept
Decline
Privacy & Cookie policy
Privacy & Cookies policy
Cookies list
Cookie name Active
The document you are reading constitutes the privacy policy of the Strefa Koloru online store, hereinafter referred to as the Store, available at www.regatta3d.pl. The Store is operated by JA Sławomir Szymkowicz, hereinafter referred to as the Administrator. We care about your privacy, and we want you to feel comfortable while using our services. Therefore, below, we present you with the most important information about the principles of processing your personal data and the cookies used by our Store.

Personal Data and Privacy

If you intend to create a User Account and use our services, you will be asked to provide us with your personal data. Providing personal data is voluntary but necessary to use our services due to the nature of these services. The administrator of your personal data is the Administrator. In connection with this, your data is processed by us for the purposes related to the functioning of the Store, fulfilling your orders, and, if you give your consent, for marketing purposes. If you agree, you will receive information from us, including promotions and special offers, at the email addresses you provided (email, phone number). Remember that you can object to further processing of your data for marketing purposes at any time. To withdraw your consent, simply contact us. Additionally, you have the right to access the content of your data, and you can request their correction at any time. When processing your personal data, we use organizational and technical measures in accordance with Polish law, and we use encryption with an SSL certificate. Information about the processing of your personal data can also be found in our regulations.

Cookies

Our Store, like most websites, uses so-called cookies. These are small files stored in the memory of your device (computer, phone, etc.), among other things, to enable you to use all the functionalities of the Store. Cookie files do not change the settings of your device. Moreover, you can delete them at any time using the appropriate options in your browser. By using these options, you can also block the use of cookie files in the future. In this Store, cookies are used for the following purposes:
    • Remembering information about your session.
To learn how to manage cookies, including how to disable them in your browser, you can use the help file of your browser. You can find information on this topic by pressing the F1 key in your browser. Additionally, appropriate instructions can be found on the following subpages, depending on the browser you are using: You can find more information about cookies on Wikipedia.

External Services

To ensure the best functioning of the store, it has been integrated with a service that analyzes your traffic in the store. We use this service for statistical purposes, which helps us better tailor the store to your needs. You can familiarize yourself with the privacy policy of Google Analytics – the service we use – at this address: http://www.google.com/intl/en/policies/privacy/. Our store is also integrated with the marketing services of Google and Facebook.

Purpose and Legal Basis for Data Processing

    1. The Administrator collects, uses, and processes the personal data of Users for the following purposes and on the following legal bases: a. To register and maintain (including technical support) the User's account on the basis of art. 6 para. 1 lit. a GDPR – the person to whom the data relates has consented to the processing of their personal data, with the personal data being processed until the consent is withdrawn (including in the case of deleting the User's account); b. To fulfill orders placed in the Store and conduct any complaint proceedings based on art. 6 para. 1 lit. b GDPR – processing is necessary for the performance of a contract to which the data subject is a party or to take steps at the request of the data subject before entering into a contract, with the personal data being processed for the time necessary to fulfill the order and conduct any complaint proceedings; c. To assert claims and defend against claims based on art. 6 para. 1 lit. f GDPR, i.e., processing is necessary for purposes arising from the legitimate interests pursued by the Administrator, which is the defense of the Administrator's interests, with personal data being processed until the limitation period for claims; d. To fulfill legal obligations incumbent on the Administrator, based on art. 6 para. 1 lit. c GDPR in conjunction with the Accounting Act and other tax regulations, with personal data being processed for a period of five calendar years from the end of the calendar year in which the order was placed; e. To carry out the Newsletter service by email on the basis of art. 6 para. 1 lit. a GDPR, i.e., consent, in connection with art. 10 of the Act on the provision of electronic services and art. 172 of the Telecommunications Law, with personal data being processed until consent is withdrawn.
    1. The Administrator processes the personal data of Users only for the purposes indicated above.
    1. Personal data of Users will not be transferred to countries outside the European Economic Area (to countries other than European Union countries, Iceland, Norway, and Liechtenstein).
    1. The Administrator does not use mechanisms involving automated decision-making, including profiling.
    1. Providing data is voluntary but necessary to provide services through the Service by the Administrator.

Contact with the Administrator

If you would like to exercise your rights regarding your personal data or simply have a question related to our Privacy Policy, please write to the email address: [email protected]. Our correspondence details are: JA Sławomir Szymkowicz ul. Pod Blankami 19 85-034 Bydgoszcz
Save settings
Cookies settings
Successfully added to your cart.